Privacy Policy

Our contact details

Name: Spots Meadow

Address: Ufford, Woodbridge, Suffolk

Phone Number: 07786 707643

By accessing or using the website or any of our services, you approve that you have read, understood, and agree to be bound by the privacy policy shown on this page.

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts, and characteristics (for example, name and contact details)
Registration and Login Details include but no limited to username, email, telephone number, personal address, billing details and full name.

How do we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Registration and Account Login
Using and paying for our services
Using and paying for our subscriptions
Signing up for mail lists, newsletters, contact forms, telephone communications and email communication

We may share this information with the Wix website platform and associated relevant apps, Wix payment services and Visitor Analytics

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@spotsmeadow.co.uk

(b) We have a contractual obligation.

Your personal information is used and processed for the following reasons:

Registration and Account Login
Using and paying for our services
Using and paying for our subscriptions
Sending out newsletters and mail lists
Correspondence via contact forms, email, and telephone
Improving the functionality of the website using statistics

We do not sell your personal data

How we store your personal information

Your information is securely stored.

We keep your data indefinitely or until any requests are made from our customers to delete your information in line with data protection rights. We will then dispose of your information by removing your information from our database on the Wix Platform.

Other Parties

Wix Website and Payment Provider

Information is collected and shared with the website and payment provider Wix and relevant Wix apps, allowing payments to be processed via the website and to have website functionality. Their privacy policy can be found https://www.wix.com/about/privacy for more information.

Visitor Analytics

Visitor Analytics is a simple website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose.

As a website operator using Visitor Analytics to conduct reach measurement, depending on the level of data protection we have activated, we may process information about the device you are using and its characteristics, information about technical characteristics of the website visit, the number of page visits and statistically relevant behaviour of our website visitors. The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user.

Depending on the location from which you access our website, Visitor Analytics may not collect any information about the device you are using due to our technical settings.

Your data protection rights

Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@spotsmeadow.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@spotsmeadow.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Last Updated: Saturday 29th July 2023